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Customer help

DELIVERY AND SHIPPING INFORMATION

Smart Living Nutrition Pty Ltd delivers within Australia using StarTrack & AustPost services. Goods will be delivered on business days only. We do not offer deliveries on weekends or public holidays.

Orders placed on a weekend or public holiday will be processed the next business day. Business days are Monday to Friday, excluding Victorian Public Holidays.

Delivery occurs on business days between the hours of 9am- 4pm. To minimise delivery disruptions, please consider sending your parcel to an address that is occupied during delivery times. All parcels delivered to an address that is not occupied will be left in a safe place out of the weather, unless specific delivery instructions are stated in the checkout process at the time of ordering.

A valid street number, suburb, post code, and phone number must be included when completing the checkout process as orders cannot be processed without this information. Smart Living Nutrition Pty Ltd will not be held responsible for any delays incurred due to missing or incorrect delivery information.

DELIVERY COST AND TIMES

$9.90 FLAT SHIPPING ON ALL ORDERS AUSTRALIA-WIDE.
ENJOY FREE SHIPPING ON ORDERS OVER $100.

Australian Standard StarTrack & AustPost Delivery

  • $9.90 Flat rate shipping, delivery only within Australia.
Delivery Cost Delivery Time
$9.90 Flat rate *2-7 Business Days

*We aim to dispatch parcels the following day from the time of order. This may vary due to high order volumes on any given day.

*Deliveries to WA can take up to 6 – 10 business days from order dispatch.

*Orders placed on a Friday for a Saturday delivery will only be covered for delivery addresses in the same state or a specific Saturday delivery area. View here the Australia Post Network list to see if your area is covered.

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  • Smart Living Nutrition Pty Ltd
  • PO Box 3178, Mentone East VIC 3194
  • info@smartln.com
  • (03) 9580 3831

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